Effective date: September 23, 2026
Cura Mobility Services, LLC (“Cura Mobility Services,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through this website, our forms and our phone calls with you, how we use it, when we share it, and the choices you have.
We provide non-emergency medical transportation and everyday rides in Baton Rouge and surrounding areas. To plan a safe ride, we need some details about the rider and the trip. We ask only for what we need.
When you request a ride, send us a message, call us or sign up for updates, we may collect:
Some ride details can relate to a person’s health, such as the type of appointment or the mobility aid a rider uses. We use these details only to plan and provide the ride. We do not ask for medical records, diagnoses or insurance numbers through this website. Please share only what we need to plan the ride.
When you visit the website, we and the tools we use may collect:
We use the information we collect to:
We do not sell your personal information. We may share information:
We use cookies and similar technologies to run the website, remember preferences, protect our forms and understand how the site is used. You can manage cookies in your browser settings. Learn more in our Cookie policy.
We may use the following tools. Each may process technical or form-related data to provide its service.
We use WS Form and the forms built into our website to receive ride requests and messages. Information you submit may be stored in our website, sent to us by email and processed by providers that support our website and email.
We may use Google Analytics to understand how visitors use the website. We do not knowingly send information that identifies you personally to Google Analytics.
We may use tools such as Google reCAPTCHA to protect our forms from spam and automated abuse. These tools may collect device and interaction data.
If we advertise online, we may use tools such as the Meta Pixel to measure how well our ads work. These tools may set cookies and share website activity data with the advertising platform.
To make a request, call us or email us using the details below. We may need to confirm your identity before we act on a request. Depending on where you live, you may have additional rights under state law, and we will honor those rights where they apply.
We keep personal information for as long as we reasonably need it to provide rides, keep business records, resolve disputes and meet legal obligations. Then we delete it or keep it in a form that no longer identifies you.
We use reasonable administrative, technical and physical safeguards to protect personal information. No website, email or method of storing data is completely secure, so we cannot guarantee absolute security.
This website is meant for adults. We do not knowingly collect personal information from children under 13 through the website. A parent or guardian may book a ride for a minor by calling us. If you believe a child has given us personal information through the website, please contact us so we can remove it.
Our website may link to other websites, such as health plans or map services. We are not responsible for their privacy practices. Please review their privacy policies before sharing information with them.
We may update this Privacy Policy from time to time. When we do, we will change the effective date above. Continuing to use the website after changes are posted means you accept the updated policy.
If you have questions about this Privacy Policy or want to make a privacy request, please contact us:
Cura Mobility Services, LLC
Serving Baton Rouge and surrounding areas
Phone and email: see our Contact page
